Frequently Asked Questions
Find answers to common questions about AajExam platform, subscriptions, and exam preparation
General
Q:What is AajExam?
A: AajExam is India's premier government exam preparation platform offering comprehensive practice tests for SSC, UPSC, Banking, Railway, and state-level competitive examinations. We provide thousands of practice tests designed to systematically improve your exam readiness.
Q:Who can use AajExam?
A: Anyone aged 14 years or older can register and use AajExam. Our platform is designed for students and professionals preparing for government competitive examinations in India.
Q:Is AajExam free to use?
A: Yes! We offer a Free plan that provides access to hundreds of practice tests. For additional features and premium content, we offer Pro subscription plans.
Q:What exams does AajExam cover?
A: We cover all major government competitive exams including SSC (CGL, CHSL, MTS), UPSC (Prelims, Mains), Banking (IBPS PO, Clerk, SBI), Railway (RRB NTPC, Group D), and various state-level examinations. Our question bank includes General Intelligence & Reasoning, Quantitative Aptitude, English Language, General Awareness, and Current Affairs.
Exam Preparation
Q:How does the exam preparation system work?
A: Our platform offers structured practice tests that cover the full syllabus of major government exams. Tests are organized by exam type, subject, and difficulty. You can track your progress through detailed analytics and improve systematically.
Q:Can I retake tests?
A: Yes! You can retake tests to improve your understanding and scores. However, only your first attempt counts toward leaderboard rankings to maintain fairness.
Q:How are practice tests structured?
A: Each practice test contains multiple-choice questions covering specific topics or exam patterns. Tests are timed to simulate real exam conditions. After completion, you receive detailed performance analytics including accuracy rate, time management, topic-wise breakdown, and comparative rankings.
Subscriptions & Payments
Q:What are the different subscription plans?
A: We offer Free and Pro plans. The Free plan gives access to free practice tests for all exams. The Pro plan unlocks all premium tests, detailed score analysis, section-wise tracking, and additional features. Visit our pricing page for current rates.
Q:Are subscription fees refundable?
A: No. All subscription fees are non-refundable as stated in our Terms & Conditions. This policy applies regardless of usage, performance, or account status changes.
Q:How do I upgrade my subscription?
A: You can upgrade your subscription anytime through your account dashboard. The upgrade takes effect immediately, and you'll gain access to premium content right away.
Q:What payment methods do you accept?
A: We accept all major payment methods through our secure payment partner PayU, including credit/debit cards, UPI, net banking, and digital wallets.
Refer & Earn Program
Q:How do I earn rewards on AajExam?
A: AajExam runs a Refer & Earn program. Share your unique referral code with friends. When a friend signs up and upgrades to a paid PRO subscription for the first time, a cash reward is credited to your wallet.
Q:Where do I find my referral code?
A: Your referral code appears on your dashboard and profile page. You can copy it or share a pre-filled invite message directly from the app.
Q:When do I receive my referral reward?
A: Rewards are credited automatically to your in-app wallet as soon as your referred friend completes their first PRO payment. You can withdraw the balance to your bank account after adding your bank details.
Q:Are there any limits or anti-fraud rules?
A: Yes. Self-referrals, fake accounts, and any attempt to manipulate the program will result in forfeiture of rewards and permanent account suspension. Only genuine first-time PRO upgrades qualify.
Account & Privacy
Q:How is my personal data protected?
A: We use industry-standard security measures including HTTPS encryption, hashed passwords, and secure data storage. We never sell your personal information to third parties. Read our Privacy Policy for complete details on data collection and usage.
Q:Can I delete my account?
A: Yes. You can request account deletion by contacting our support team at support@mohdsazidkhan.com. Note that some data may be retained for legal compliance and fraud prevention as outlined in our Privacy Policy.
Q:How do I reset my password?
A: Click "Forgot Password" on the login page and follow the instructions sent to your registered email address.
Q:Can I change my registered email or phone number?
A: Yes. You can update your contact information through your account settings. Email changes require verification of both old and new email addresses.
Performance & Analytics
Q:What analytics do I get access to?
A: You receive comprehensive analytics including: overall accuracy trends, time management metrics, subject-wise performance breakdown, comparative rankings with peers, monthly performance reports, and detailed test-by-test analysis.
Q:How is my leaderboard rank calculated?
A: Leaderboard rankings are based on multiple factors: number of high-score tests, overall accuracy percentage, total tests completed, and consistency of performance. The algorithm prioritizes quality (accuracy) over quantity.
Q:Can I see my performance history?
A: Yes! Your dashboard provides complete performance history including all test attempts, scores, time taken, and progress over time with visual charts and graphs.
Technical Support
Q:What browsers are supported?
A: AajExam works best on modern browsers including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. We recommend keeping your browser updated to the latest version for optimal performance.
Q:Is there a mobile app?
A: Currently, AajExam is a web-based platform optimized for both desktop and mobile browsers. You can access it from any device with an internet connection.
Q:I'm experiencing technical issues. What should I do?
A: First, try clearing your browser cache and cookies, or try a different browser. If issues persist, contact our support team at support@mohdsazidkhan.com with details about the problem, your device, and browser information.
Q:How do I report a test error or incorrect answer?
A: If you encounter an error in a test question or believe an answer is incorrect, please report it through the feedback option available after test completion, or email us at support@mohdsazidkhan.com with the test name and question details.
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Curator Intelligence
Content strictly reviewed and curated by Mohd Sazid Khan, founder of AajExam and educational technology expert with extensive experience in government exam preparation systems.
Meet the FounderLast Updated: March 19, 2026